Fan Services: The Main Guest Relations/ Fan Services Office is located at the bottom of the Home Plate Rotunda. It will operate from the time the gates open until the midpoint of the game (Banana Ball Staff representation). Any fan needing accommodations can visit us at one of these accessible locations to request assistance.

First Aid: Guests can receive medical treatment by visiting First Aid locations located on the Main Concourse at Section 115 and on the Upper Concourse at Section 315. 

Cashless Policy: Bank ATMs are located behind Section 119 on the Main Concourse and behind Section 225 on the Club Level.

Cash to Card Machines are located behind Section 119 on the Main Concourse and behind 319 on the Upper Concourse.

Smoking: Using tobacco products of any kind including e-cigarettes and smokeless tobacco is prohibited. 

Strollers: We prohibit strollers and wheelchairs on our escalators and ask that guests who have these items with them use the elevators or rotundas throughout PNC Park.

Banana Ball Merchandise Tents are located both outside and inside the ballpark. Merchandise will be available exclusively for the two teams playing in your city.

Our Banana Ball Merchandise Tents are CASHLESS. 

Want to show up to your game in style? Come visit us and shop for merchandise during one of our early merchandise offerings, times coming soon!

Check out the Plaza Map, coming soon, for more information on Merchandise Locations. 

Food: The ballpark will have your usual ballpark goodies like hot dogs and cheeseburgers available for purchase on site. Bring your appetite – treat yourself. 

Beverages: There will be a delightful selection of alcoholic beverages available for purchase on site, if that is your thing.

Outside Food & Beverage: Guests are permitted to bring bottled water and food into PNC Park. Water bottles should not exceed 24 ounces in size, and must be clear, plastic, sealed and disposable. Children’s juice boxes and items necessary for medical purposes are permitted. Alcoholic beverages, carbonated beverages, sports drinks, cans, glass bottles and thermoses are not allowed. Outside food and beverage is not permitted entry into the RE/MAX Select Realty Home Plate Club, Suite Level or Left Field Lounge areas.

Accessible Seating: Accessible seating is fulfilled on a first come, first-served basis. The get in touch with our team, please fill out this Form. 

ADA Parking: Accessible parking spots are available at all parking garages surrounding PNC Park. For more information, please call ALCO Parking Corporation at (412) 323-4455 or Champions Garage at (412) 586 – 7988

Drop-Off Areas: A drop-off zone is located near the ballpark along Mazeroski Way.

Wheelchair Services: A limited number of wheelchairs are available to transport guests to their seating location. If a wheelchair is needed for the duration of the event guests can provide a valid credit card or acceptable form of picture identification, such as a valid driver’s license or non-driver government-issued photo ID card, as a deposit.

Upon arrival, guests can arrange for a wheelchair at any entrance by reaching out to any Game Day Team Member.

Stay tuned for more K Club Member Exclusive Perk Information! 

Not a part of the K Club this season? Click here to add your name to the 2026 Interest List to join next season!

What It Is: The VIB Meet and Greet Experience is a special ticket type that includes a Meet and Greet with Banana Ball players, cast, and characters. The Meet and Greet takes place on the field (weather permitting*) before the game. It also includes some fun swag items like a VIB Lanyard and Team Posters to get signed.

Start Times:

Friday, August 29: 3:30pm – Meet and Greet start time

Saturday, August 30: 3:30pm – Meet and Greet start time

Check In: On game day, you will need to check in for the VIB Meet and Greet Experience. We recommend you are checked-in at least 30 minutes before your start time. Further information about where to check in will be shared here and emailed to you closer to game day.

*If weather does not permit for the on field experience, we will relocate to a safe and dry area!

Your favorite Banana Ball players and cast members will be serving up coffee, donuts, and dance moves at a local Dunkin’. If you’re in the area and want to have a little extra Banana Ball fun, come on through to Dunkin’.

Join us on Saturday, August 30th from 9am – 11am at 360 Curry Hollow Road, Pleasant Hills, PA!

Looking for some other ways to Go Bananas while in Pittsburgh? Check out this fun guide our friends at Visit Pittsburgh put together!

We never want to talk about the “4 letter word that starts with an R”, but sometimes it’s wise to. 

“It’s raining where I am coming from – Is the game still on?” – the answer is YES! Keep in mind, the ballpark is in a big and beautiful area. While it may be raining where you are coming from, there is probably sunshine and butterflies in Bananaland.

Even if it’s wet – We always closely monitor the weather, and do everything humanly (and Bananaly) possible in order to play games as they are scheduled. 

9 times out of 10, we’re playing ball once the weather clears. 10 times out of 10, we STILL put on a heck of a show! 

Best thing you can do is plan to be at the ballpark ready to rock, as we anticipate everything to start on time! Should things change, we will communicate via email as well as post on our social media accounts!