Fan Services:  Fan Services Windows are located on concourse level and handle all seating problems and issues for that particular game. The main office is located on Plaza Level behind the Diamond Club Lobby, and the second office is located on View Level behind home plate at section 420.

First Aid Location: The main First Aid office is located on Plaza Level behind the Diamond Club Lobby near home plate. There is a satellite First Aid office located on View Level behind home plate at section 420. 

Cashless Policy: As a part of going cashless, there are no longer ATM machines at The K. For those fans that may only have cash as an available means of payment there will be reverse ATM machines that allow automated and touchless exchange of cash for a payment card that can be used at any location that accepts Mastercard. Reverse ATMs are located in the Plaza Team Store, sections 221 and 234, in the outfield behind Crown Vison, and sections 419 and 423. 

Child ID Bracelets: Child ID Bracelets are available in the Guest Service Office located behind home plate on the Plaza and View Level. Child ID Bracelets will be hand written with the seat location and contact phone number of their party in case the child is separated. 

Nursing Room: The mothers’ nursing room is located on Plaza Level behind home plate next to First Aid. 

Tobacco Use: Smoking and vaping is not permitted except in designated areas. Smoking sections exist on Plaza Level along the fence line behind the 1st base and 3rd base Stadium walls as well as on View level on the backside of the Boulevard Beer Garden.

Sensory Rooms presented by JE Dunn:  The Kansas City Royals Foundation Sensory Room presented by JE Dunn are located inside each dugout concourse along the first and third base side closest to the elevator. Each Royals themed room is enclosed, furnished, and features several sensory friendly features like puzzles, fidget items, bean bags, textured walls, activity panels, and wall art. Kulturecity-trained attendants will be stationed in the rooms and always ready to assist. Each room can accommodate a few families at a time. Please contact Royals Guest Services ahead of the game if you are interested in using the sensory rooms. Noise Reducing Headphones will be available for checkout at both of our Guest Services locations.

Strollers: Strollers must fold up and fit under a seat without restricting aisle access. Strollers may be checked into any Guest Service office as well if they do not fit under the seating area. 

Banana Ball Merchandise Tents are located both outside and inside the ballpark. Merchandise will be available exclusively for the two teams playing in your city.

Our Banana Ball Merchandise Tents are CASHLESS.

Check out the Plaza Map, coming soon, for more information on Merchandise Locations. 

Food: The ballpark will have your usual ballpark goodies like hot dogs and cheeseburgers available for purchase on site. Bring your appetite – treat yourself. 

Beverages: There will be a delightful selection of alcoholic beverages available for purchase on site, if that is your thing.

To ensure the safety and enjoyment of all guests at the ballpark, hard-sided coolers, alcoholic beverages or other non-clear liquid containers are not permitted. Guests are permitted to bring food resembling individual portion in a clear, plastic bag no larger than 1 gallon in size. Guests may bring unfrozen water bottles into the stadium, provided the water is in a plastic 1-liter or smaller sealed/unopened plastic bottle (one per person). Soft-sided single juice or milk containers or ADA required liquids may be allowed in as well. 

For a full ballpark food guide, click here! 

Accessible Parking: More than 500 reserved parking spaces are available to properly licensed or tagged vehicles for guests with disabilities. Spaces are available in all parking lots except Lot L and Lot N. A limited number of van-accessible spaces are available in each of these lots. Wheelchair ramps are present in all parking lots. The reserved spots are filled on a first-come, first-served basis.

Fans with disabilities may be dropped off at two accessible entries into the stadium-Gates B and D. Guest Ambassadors may meet guests with disabilities at one of these areas to assist them to their seats should they request assistance. Guests who wish to use this service should tell all traffic personnel that they would like to drop off a guest with a disability at one of the above-listed areas. After dropping off the person, the driver should then park the vehicle as directed. 

Accessible Seating: Reserved seat locations for wheelchairs with one companion are available on every level. Should a guest need assistance in reaching their seat, transportation wheelchairs are available at all Gates (A, Price Chopper B, C, D & E). Wheelchairs must be returned once the guest has reached his or her seat to assist other guests.

Courtesy Golf Carts: The guest assistance shuttles will operate by shuttling guests with disabilities or needing physical assistance from the Truman Sports Complex parking lots to the Kauffman Stadium gates. Prior to and during the game, Guest Ambassadors provide shuttle service for guests from the parking lots. Please let your nearest parking attendant know if you are in need of golf cart assistance or guests may call the Game-day Assistance Phone Line (816-504-4040, option #5) once parked. After the event, cart shuttles pick up guests requiring assistance from Price Chopper Gate B and Blue KC Gate D. If a guest needs picked up at Gates A, C, or E, please find the nearest associate and they can call for a cart for pick up. All cart shuttles will drop off on the perimeter of the parking lots. Please feel free to visit any Guest Services office for additional assistance or questions. 

Stay tuned for more K Club Member Exclusive Perk Information! 

Not a part of the K Club this season? Click here to add your name to the 2026 Interest List to join next season!

What It Is: The VIB Meet and Greet Experience is a special ticket type that includes a Meet and Greet with Banana Ball players, cast, and characters. The Meet and Greet takes place on the field (weather permitting*) before the game. It also includes some fun swag items like a VIB Lanyard and Team Posters to get signed.

Start Times:

Friday, May 23rd: 3:30pm – Meet and Greet start time

Saturday, May 24th: 3:30pm – Meet and Greet start time

Check In: On game day, you will need to check in for the VIB Meet and Greet Experience. We recommend you are checked-in at least 30 minutes before your start time. Further information about where to check in will be shared here and emailed to you closer to game day

*If weather does not permit for the on field experience, we will relocate to a safe and dry area!

Your favorite Banana Ball players and cast members will be serving up coffee, donuts, and dance moves at a local Dunkin’. If you’re in the area and want to have a little extra Banana Ball fun, come on through to Dunkin’.

Come see us at Dunkin on Saturday May 24th from 9am-11am! Location coming soon! 

Check out our friend Visit KC page for information about places to stay, play, and eat during the Banana Ball games in Kansas City! View here! 

We never want to talk about the “4 letter word that starts with an R”, but sometimes it’s wise to. 

“It’s raining where I am coming from – Is the game still on?” – the answer is YES! Keep in mind, the ballpark is in a big and beautiful area. While it may be raining where you are coming from, there is probably sunshine and butterflies in Bananaland.

Even if it’s wet – We always closely monitor the weather, and do everything humanly (and Bananaly) possible in order to play games as they are scheduled. 

9 times out of 10, we’re playing ball once the weather clears. 10 times out of 10, we STILL put on a heck of a show! 

Best thing you can do is plan to be at the ballpark ready to rock, as we anticipate everything to start on time! Should things change, we will communicate via email as well as post on our social media accounts!