BANANAS FAN SERVICES LOCATION: Fan Services is located just inside the First Base Gate. Services provided include answers to fan questions, ballpark food locations, directions and more.

FIRST AID LOCATION: The First Aid Station is near the Home Plate Gate, behind Section 111. Signage identifies this area. Fans in need of first aid may ask the nearest Sloan Park associate, security guard or Cubs associate to request first aid or medical personnel.

CASHLESS POLICY: From parking and retail to concessions and Bananas Foster 50/50 raffle tickets, all purchases are cashless and require a credit card at Sloan Park. Reverse ATMs are available for fans to convert cash to a credit card that can be used for purchases at Sloan Park and elsewhere. 

STROLLERS: Collapsible strollers that can be stored underneath the seat or placed flat on the grass are permitted at Sloan Park. Stroller parking is available in the Advocate Children’s Hospital Kids Zone in the northeast corner of the ballpark. The Chicago Cubs and Sloan Park are not responsible for lost or damaged items. Strollers will not be permitted to be left unattended on the concourse or anywhere outside of the designated stroller parking area or folded at the guest’s seats. 

TAILGATING POLICY: Tailgating is permitted in all parking lots. Lots open four hours before the start of the game. Spots are available on a first-come basis. Tailgating in ballpark lots is restricted to a guest’s own parking space, either in front of or behind their vehicle. Tailgating cannot block multiple spaces or roadways. 

SMOKING AND TOBACCO USE: No smoking of any kind and no spitting is permitted in Sloan Park. Smoking is allowed in the designated smoking areas outside of the Center Field gate. 

Banana Ball Merchandise Tents are located both outside and inside the ballpark. Merchandise will be available exclusively for the two teams playing in your city.

Our Banana Ball Merchandise Tents are CASHLESS.

Check out the Plaza Map for merchandise tent locations!

Food – The ballpark will have your usual ballpark goodies like hot dogs and cheeseburgers available for purchase on site. Bring your appetite – treat yourself. 

Beverages – There will be a delightful selection of alcoholic beverages available for purchase on site, if that is your thing.

You can also check out Sloan Park’s website for more info.

Accessible Parking: Parking for persons with a valid disability license plate or placard is available for purchase on a game-by-game basis in the Blue and Yellow Lots. All parking is subject to availability and can be purchased on game days only. Blue Lot parking is $20 and Yellow Lot parking is $10. All purchases will be cashless and require a credit card.

Accessible Seating: Accessible seating is located throughout the ballpark near an elevator, lift and/or ramp. Tickets are subject to availability and can be requested to [email protected]. 

Elevators: Below is a list of available elevators at Sloan Park: 

• The elevator by the Home Plate Gate provides access to the Suite and Party Deck Levels. 
• The elevator located on the north side of the facility underneath the Budweiser Rooftop provides access to the Budweiser Rooftop Level. 

Restrooms: Restrooms, including single-occupancy Family Restrooms, are located throughout the ballpark. Restrooms can be found behind sections 103, 112, 119 and 120, behind the left-field and right-field seating areas and on all three party decks. Restrooms are equipped with infant changing tables. Please ask Sloan Park staff for directions to the closest restroom.

Service Animals: Although pets, including therapy or emotional support animals, are prohibited at Sloan Park, we welcome service animals recognized by federal law. “Service Animals” are defined as dogs (or in some cases, miniature horses) that are individually trained to do work or perform tasks for people with disabilities. Please be prepared to identify your dog as a Service Animal and the task your animal has been trained to perform. 

In addition, please note for the safety of all guests, you may be asked to remove a Service Animal who is unruly/out of control or not housebroken. Sloan Park is not required to provide care or food for a service animal, so please plan accordingly. Service Animals needing a relief area may exit and reenter through the First Base Gate. 

Shuttle/Golf Cart Services: Sloan Park offers accessible golf cart services to and from the Orange, Yellow and Purple Lots to the Right Field Gate at Sloan Park located on Sheffield Avenue. 

You cannot reserve the service ahead of time. The golf carts run continuously before, during and after the game, beginning when parking lots open until one hour after the game ends. 

Wheelchair Services: For guests who require assistance from the gates to their seats, complimentary wheelchair service is available. Upon entering the ballpark, please ask a Sloan Park associate for assistance. If wheelchair service is needed to transport a guest to a seat location or back to one of the gates at the conclusion of the game, please notify a Sloan Park employee for assistance. Wheelchair service is provided on a first-come, first-served basis and guests may be asked to wait until a wheelchair becomes available. Due to the limited number of wheelchairs, wheelchair assistance is only provided to and from the seating location and gate, and wheelchairs are not permitted to go off property. Please see the nearest Sloan Park representative in the event of a medical emergency in which wheelchair service is needed. 

Once gates open at 5:30pm on Saturday and 11:30am on Sunday, K Club members will have access to an exclusive hang out area with activities, K Club Ambassadors to answer any questions, and some swag items (while supplies last 😉). Stay tuned for more information about where this area will be.

Remember: it is only accessible once gates open and will not be available during the Pre-Game Plaza!

Not a part of the K Club this season? Click here to add your name to the 2026 Interest List to join next season!

What It Is:
The VIB Meet and Greet Experience is a special ticket type that includes a Meet and Greet with Banana Ball players, cast, and characters. The Meet and Greet takes place on the field (weather permitting*) before the game. It also includes some fun swag items like a VIB Lanyard and Team Posters to get signed.

Start Times:

Saturday, February 1: 4:45pm Meet and Greet start time

Sunday, February 2: 10:45am Meet and Greet start time

Check In:

On game day, you will need to check in for the VIB Meet and Greet Experience. We recommend you are checked-in at least 15 minutes before your start time. Further information about where to check in will be shared here and emailed to you closer to game day

*If weather does not permit for the on field experience, we will relocate to a safe and dry area!

Blankets and towels are permitted. Stadium seats, elevated lawn chairs or any seats with legs are prohibited.

If you have purchased Suite and Hospitality tickets, you will receive specific information about entry via email.

Your favorite Banana Ball players and cast members will be serving up coffee, donuts, and dance moves at a local Dunkin’. If you’re in the area and want to have a little extra Banana Ball fun, come on through to Dunkin’.

Information on the Dunkin’ location, date, and time of the appearance will be coming soon!

If you are looking for a place to stay, check out this link provided by our friends at Visit Mesa!

We never want to talk about the “4 letter word that starts with an R”, but sometimes it’s wise to. 

“It’s raining where I am coming from – Is the game still on?” – the answer is YES! Keep in mind, the ballpark is in a big and beautiful area. While it may be raining where you are coming from, there is probably sunshine and butterflies in Bananaland.

Even if it’s wet – We always closely monitor the weather, and do everything humanly (and Bananaly) possible in order to play games as they are scheduled. 

9 times out of 10, we’re playing ball once the weather clears. 10 times out of 10, we STILL put on a heck of a show! 

Best thing you can do is plan to be at the ballpark ready to rock, as we anticipate everything to start on time! Should things change, we will communicate via email as well as post on our social media accounts!