Fan Services: The Guest Services Office is located on the Concourse Level at Section 112. This office is open from gate time through approximately a half hour after the event’s conclusion. Guests will find a number of services, including lost and found, child booster seats, taxi service, guest assistance, and reporting lost children.

First Aid:  The First Aid Station is located on the concourse at Section 112. If first aid assistance is needed, please go to the First Aid Station or contact the nearest Guest Services representative.

Cashless Policy: Sutter Health Park is a cashless venue. Fans may use major credit cards or debit cards for all concessions and merchandise purchases while at the facility.

Smoking Policy: The ballpark in West Sacramento is a smoke-free facility and all smoking, including vaping, is prohibited throughout the entire ballpark.

The full A-Z Guide for Sutter Health Park can be found here!

Banana Ball Merchandise will be available in the Plaza and in the Stadium. Merchandise will be available exclusively for the two teams playing in your city.

Our Banana Ball Merchandise Tents are CASHLESS.

Want to show up to your game in style? Check out our online store by clicking here!

Food: The ballpark will have your usual goodies like hot dogs, pizza, and chicken tenders available for purchase on site. Bring your appetite – treat yourself. 

Beverages: There will be a delightful selection of alcoholic beverages available for purchase on site, if that is your thing.

Outside Food & Drink: No outside food or beverage is permitted into the ballpark. Fans will be allowed to bring in reasonably sized bags of peanuts and/or sunflower seeds only. No exceptions other than those outlined above in the “Beverages, Food and Containers” portion of the “Entry Policy” section.

For more information on Food & Beverage click HERE.

Accessible Parking: Please refer to the “Parking” section above!

Accessible Seating: Wheelchair and companion seating is offered on every level and in all price categories of the stadium, subject to availability. Every seating section is wheelchair-accessible, and electric outlets are provided at many of the wheelchair seating areas for use in charging power wheelchairs and electronic communication devices.

Service Animals: Service animals are welcome at the ballpark in West Sacramento. In accordance with U.S. ADA regulations, guests with disabilities may bring a dog or miniature horse that is individually trained to perform specific tasks or work for the guest. The tasks performed by the service animal must be directly related to the guest’s disability. Please note that animals for emotional support or companionship are not permitted inside the park.

Elevators: Guests with disabilities receive elevator priority at the ballpark. Guests can access all levels of the ballpark – Diamond View Dugout, Main Concourse, and Suite Level – using the elevator found inside the Suite Entrance, located on the main concourse behind Section 113.

ADA Designated Dropoff / Pickup: There is a drop-off zone located at 7th street and Cabaldon Parkway.

Accessible Services: All events at Sutter Health Park feature Guest Services Team Members who are trained to assist guests with disabilities and provide direction, assistance, and other services to ensure a smooth experience. Team Members are stationed throughout the ballpark and can be approached for help at any time. The primary Guest Services Station is located on the main concourse behind Section 113, where guests can receive additional assistance or information

K Club Members, keep your eyes peeled for more information arriving closer to the event!

Not a part of the K Club this season? Click here to add your name to the 2027 Interest List for information about joining in the 2027 season!

What It Is:The Banana Ball Backstage experience (formally VIB) includes admission PLUS early entry for an exclusive meet and greet experience on the field with our players and cast members! It will also include some fun swag items!

Start Times:

Friday, March 20th: @4:45pm

Saturday, March 21st: @10:45am

Check In: On game day, you will need to check in for the Banana Ball Experience. We recommend you are checked-in at least 30 minutes before your start time. Further information about where to check in will be shared here and emailed to you closer to game day

*If weather does not permit for the on field experience, we will relocate to a safe and dry area!

Seating on Toyota Home Run Hill is General Admission. Fans holding tickets for the lawn are encouraged to arrive early for the best seating.

Lawn chairs, blankets, and towels are permitted. To ensure clear sightlines for all guests, only low-back lawn chairs with a seat no higher than 9″ off the ground are allowed.

Umbrellas are permitted; however, considering the safety and sightlines of others, we ask that guests using umbrellas sit in the upper portion of the lawn areas. In the event that an umbrella interferes with the view of another guest, you will be asked to close the umbrella.

We never want to talk about the “4 letter word that starts with an R”, but sometimes it’s wise to. 

“It’s raining where I am coming from – Is the game still on?” – the answer is YES! Keep in mind, the ballpark is in a big and beautiful area. While it may be raining where you are coming from, there is probably sunshine and butterflies in Bananaland.

Even if it’s wet – We always closely monitor the weather, and do everything humanly (and Bananaly) possible in order to play games as they are scheduled. 

9 times out of 10, we’re playing ball once the weather clears. 10 times out of 10, we STILL put on a heck of a show! 

Best thing you can do is plan to be at the ballpark ready to rock, as we anticipate everything to start on time! Should things change, we will communicate via email as well as post on our social media accounts!