Seats are assigned within the ticket zone selected at the time of purchasing! Access your ticketing account at Gobananas.fansfirsttickets.com.  You will need to log in using the same email and phone number attached to your ticket order confirmation to access the correct account! 

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To find your tickets, start by logging into the account you used to purchase them at gobananas.fansfirsttickets.com. To ensure you’re logging into the correct account, check the email address and client information in your purchase confirmation email. Many fans have multiple accounts and may be using the wrong phone number or email to log in, so double-check this information.

If you’re having trouble logging in, you can use the One-Time Password feature on Fans First Tickets. This will send a unique code to the email address associated with your account. After receiving the code, use it to log in, and you’ll be able to reset your password under the “Manage Account” section of the Fans First Tickets page.

If you bought your tickets from a third-party seller, please reach out to them directly for assistance.

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To digitally transfer a ticket:  

• Start by logging into your Fans First Tickets account at GoBananas.FansFirstTickets.com/login.   

• Then click “Manage Tickets and Transfers”.   

• Then, click the small checkbox on the left-hand side of the tickets that you are trying to send.   

• Once the boxes are selected, click the blue button on the bottom right-hand side labeled “View Ticket Transfer Options”.  

• Finally, input your recipient’s email address and confirm transfer! Your recipient will have 48 hours to complete the transfer using the instructions in their email.

To receive a digital transfer, follow the instructions within your email from the sender [email protected].   

• Follow the prompts to create a new Fans First Tickets account, if you do not already have one.   

• The email address used to login to your account MUST match the email address that the sender transferred the tickets to, this can be checked by viewing the recipient information at the top of email.   

• Once in your matching account, click “Manage Tickets and Transfers” to find and click the green “Accept Tickets” button.   

• This entire process MUST be completed within 48 hours of receiving the transferred ticket email.

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As a Very Important Banana/Partier, you’ll get exclusive access to the ballpark for a behind-the-scenes Meet & Greet with players and characters. Expect plenty of time for photos, autographs, high-fives, and access to the best seats.  Meet and Greet swag is included!  

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Looking for all the tips, tricks, and information to plan your Banana Ball day out? View all our Know Before You Go guides here! 

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Reach out to our ticket department with your situation and we’ll guide you through your options. To maintain the integrity of our tickets, we prohibit reselling our tickets above the face value price.   

Fans First Entertainment reserves all rights to cancel and not refund monies for tickets found to be posted and/or sold above face-value.

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Seats are assigned within the ticket zone selected at the time of purchase. Tickets within the same order will be seated together. However, depending on the section layout, there may be cases where one or two seats are placed behind the rest of your party. These seats will still be in the same general area and as close as possible to your group.

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Your entire party that is part of the same Order Number will be seated together. However, we cannot promise you’ll be seated directly next to anyone who ordered tickets at a different time than you or purchased in a different Seating Zone. This game is sold out, so all sections, rows, and seats have been 100% assigned.  

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Reach out to [email protected] for more information!

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Scannable versions of the tickets will become accessible closer to your game. Don’t worry, we will contact you as soon as those are ready! Tickets should be visible immediately after purchase under “Manage Tickets and Transfers” in your Fans First Tickets account to view the date, time, and seating zone that you purchased. No need to print anything out! Our Nanner Scanners only accept digital tickets.  

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We never want to talk about the “4 letter word that starts with an R”, but sometimes it’s wise to.  

“It’s raining where I am coming from – Is the game still on?” – the answer is YES! Keep in mind, the ballpark is in a big and beautiful area. While it may be raining where you are coming from, there is probably sunshine and butterflies in Bananaland. 

Even if it’s wet – We always closely monitor the weather and do everything humanly (and Bananaly) possible to play games as they are scheduled.  

9 times out of 10, we play ball once the weather clears. 10 times out of 10, we STILL put on a heck of a show!  

The best thing you can do is plan to be at the ballpark ready to rock, as we expect everything to start on time! Should things change, we will communicate with you directly, friend.  

If a game is cancelled due to inclement weather prior to the conclusion of 6 innings or 1 hour of play, whichever comes first, we will communicate directly with ticketholders with their options.   

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