Fan Services: The Fan Services Booth is located on the main concourse directly behind home plate and in the Budweiser Bleachers by the Budweiser Bleacher Gate. A Ticket Help station will be available in the plaza area before gates open. 

First Aid Locations: The Advocate Health Care First Aid station is located behind home plate on the main concourse. Signage identifies this area. A physician and registered nurse and emergency medical technicians are on hand for all games. Automated external defibrillator (AED) machines are located throughout the ballpark, including in First Aid. First Aid also includes a restroom and dedicated nursing mother’s room.

Nursing Rooms: Nursing mothers seeking a private, quiet accommodation are welcome to use the Mamava Pod nursing station located just inside the Gallagher Way Gate. First Aid, located behind home plate on the main concourse, also includes a restroom and dedicated nursing mother’s room.

Strollers: Collapsible, umbrella strollers that can fit underneath the seat are permitted in Wrigley Field. All other strollers can be claim checked at the Cubs’ Bike Valet Service.

Sensory Bags: Sensory bags, provided by KultureCity, are available to assist individuals to ensure a comfortable and positive experience at Wrigley Field. A sensory bag is available for guests to check out at no cost from the Fan Services Booth on the main concourse and in the Budweiser Bleachers. The sensory bags at Wrigley Field include a pair of noise-canceling headphones, a fidget tool and mood cards.

Sensory Room: Fans needing to decompress from sensory sensitivities during games and events at Wrigley Field can visit the sensory room. The sensory room was designed and created in partnership with KultureCity to promote an accommodating and positive experience for all guests of all ages with sensory needs and is located on the main concourse next to the Fan Services Booth directly behind home plate.

Cashless Policy: All purchases within Wrigley Field are cashless. Acceptable payments include a credit card, debit card, Apple Pay or mobile wallet. Reverse ATMs are available for fans to convert cash to a card that can be used for purchases at Wrigley Field and elsewhere. Reverse ATMs are located inside the Marquee Gate and in the Budweiser Bleacher concourse.

Exit/Re-Entry: Re-Entry is not allowed at Wrigley Field after your ticket is scanned.

Banana Ball Merchandise will be available outside the ballpark and inside the Plaza. Merchandise will be available exclusively for the two teams playing in your city.

FANS ARE HIGHLY ENCOURAGED TO PURCHASE MERCHANDISE BEFORE ENTERING THE SHOW.

Our Banana Ball Merchandise Tents are CASHLESS.

Want to show up to your game in style? Check out our online store by clicking here!

For the most up-to-date list of all your food and beverage options and locations, visit the Concessions Guide in the MLB Ballpark app. In-seat vending also is available. All transactions are cashless.

https://www.mlb.com/cubs/ballpark/concessions

Accessible Parking:

Parking for persons with a valid disability license plate or placard is available on a game-by-game basis in the Toyota Camry Lot located at 1126 W. Grace St., Chicago, IL 60613. Spaces are subject to availability, and all fan parking in the Toyota Camry Lot is paid parking. We encourage guests with disabilities to reserve accessible parking in advance online at Cubs.com/Parking by clicking the button to reserve your parking with SpotHero.

Accessible golf cart shuttle service is available on a first-come, first-served basis and operates between the Toyota Camry Lot, 2.5 blocks north of Wrigley Field, and the Left Field Gate located on Waveland Avenue. There is an accessible golf cart shuttle which can accommodate wheelchairs, including motorized wheelchairs and scooters. There also is an eight-passenger golf cart shuttle which can only accommodate portable wheelchairs and foldable walkers. Please note you cannot reserve the service ahead of time. The golf carts run continuously before, during and after the game, beginning three hours before first pitch until one hour after the game ends.

Service Animals: Although pets, including therapy or emotional support animals, are prohibited at Wrigley Field, we welcome service animals recognized by federal law. “Service Animals” are defined as dogs (or in some cases, miniature horses) that are individually trained to do work or perform tasks for people with disabilities. Please be prepared to identify your dog as a Service Animal and the task your animal has been trained to perform.

Elevators: Below is a list of available elevators at Wrigley Field:

• The elevator by the Marquee Gate provides access to the Terrace and Upper levels.
• The elevator by the Left Field Gate provides access to the Terrace and Upper levels.
• The elevator by the Wintrust Right Field Gate provides access to the Terrace and Upper levels.
• The elevator in the left-field corner between the Left Field Gate and Budweiser Bleachers provides access to the Field Box and upper level of the Budweiser Bleachers.
• The elevator in the right-field corner between the Wintrust Right Field Gate and Budweiser Bleachers provides access to the Field Box.
• The elevator by the Budweiser Bleacher Gate provides access to the upper level of the Budweiser Bleachers.
• Two elevators located in the Budweiser Bleacher concourse provide access to the left- and right-field porches.

Accessible Services: Accessible golf cart services are offered to and from the Toyota Camry Lot to the Left Field Gate, located on Waveland Avenue. The accessible golf cart shuttle can accommodate motorized wheelchairs and scooters. There also is an eight-passenger golf cart shuttle available. This shuttle can only accommodate portable wheelchairs and foldable walkers.

You cannot reserve the service ahead of time. The golf carts run continuously before, during and after the game, beginning three hours before first pitch until one hour after the game ends.

Wheelchair Services: For those individuals who require assistance from the gates to their seats, complimentary wheelchair service is available. Upon entering the ballpark, please ask a Wrigley Field associate for assistance. Guests utilizing wheelchair assistance will receive a ticket from their attendant to arrange a postgame pick-up time. Wheelchair service is provided on a first-come, first-served basis and reservations are not accepted. Wheelchair assistance is only provided to and from the seating location and gate, and wheelchairs are not permitted to go off property. The Club does not provide storage for any personal belongings including wheelchairs, walkers and scooters.

Due to the way the plaza is set up this weekend in Chicago, we won’t have an exclusive K Club zone available. This means there will be no separate K Club area in the plaza or inside the ballpark.

We do have K Club-exclusive pins to celebrate the Firefighters’ first MLB stadium this year! Pins are limited to one per membership per day and will be available for pickup in the plaza ONLY during the times below.

Friday: 4:45 – 6:45 PM
Saturday: 1:45 – 3:45 PM
Sunday: 12:45 – 2:45 PM

*You may exit into the Plaza (Gallagher Square) to access the K Club tent. Please do not exit through a ticket-scanning zone, as you will not be able to re-enter.

To add to the already fun weekend, we’ll also have trivia every day! The link will be uploaded here the morning of every show.

Saturday 7/25 Trivia

Not a part of the K Club this season? Click here to add your name to the 2027 Interest List for information about joining in the 2027 season!

What It Is: The Banana Ball Backstage experience includes admission PLUS early entry for an exclusive meet and greet experience on the field with our players and cast members! It will also include some fun swag items!

Start Times:

Friday, July 24th: 3:30pm

Saturday, July 25th: 12:30pm

Sunday, July 26th: 11:30am

Check In: On game day, you will need to check in for the Banana Ball Backstage Experience. We recommend you are checked-in at least 30 minutes before your start time. Further information about where to check in will be shared here and emailed to you closer to game day.

*If weather does not permit for the on field experience, we will relocate to a safe and dry area!

Your favorite Banana Ball players and cast members will be serving up coffee, donuts, and dance moves at two local Dunkin’ s. If you’re in the area and want to have a little extra Banana Ball fun, come on through to Dunkin’.

Come see us at Dunkin on Thursday July 23rd, from 9am-11am!

Address 1: 4058 W Peterson Ave, Chicago, IL

Address 2: 6332 N Broadway St, Chicago, IL

We never want to talk about the “4 letter word that starts with an R,” but sometimes it’s wise to.

“It’s raining where I am coming from – Is the game still on?” -the answer is YES! Keep in mind, the ballpark is in a big and beautiful area. While it may be raining where you are coming from, there is probably sunshine and butterflies in Bananaland.

Even if it’s wet – We always closely monitor the weather, and do everything humanly (and Bananaly) possible in order to play games as they are scheduled.

9 times out of 10, we’re playing ball once the weather clears. 10 times out of 10, we STILL put on a heck of a show!

Best thing you can do is plan to be at the ballpark ready to rock, as we anticipate everything to start on time! Should things change, we will communicate via email as well as post on our social media accounts!