Know Before You Go
Cleveland, OH
indianapolis clowns vs. party animals
Dates, Times, and Location
friday, september 25, 2026
Pre-Game Plaza Opens @ 2pm
Player Appearances @ 2pm
Pre Party LIVE @ 3pm
Gates Open @ 4:30pm
Show Starts @ 6:30pm
saturday, september 26, 2026
Pre-Game Plaza Opens @ 2pm
Player Appearances @ 2pm
Pre Party LIVE @ 3pm
Gates Open @ 4:30pm
Show Starts @ 6:30pm
progressive field
2401 Ontario St, Cleveland, OH 44115
Tickets & Seating
Ticket Zones & Seating Assignments:
Banana Ball tickets are sold by Ticket Zones. The seating map to the leftt shows the stadium seating map.
Closer to game day, you will receive a specific Section, Row, and Seat that is assigned within the Ticket Zone that was originally purchased.
Tickets purchased in the Outfield Lawn grass seating will NOT be assigned seats. Blankets and towels will be permitted to sit on in the lawn.
Pre-Game Day Assistance:
72 hours prior to the first pitch of the game your digital tickets will become available for download to your mobile wallet. You must download your tickets PRIOR to arriving at the stadium using the steps below. If you are unable to download the tickets prior to the event, please visit Ticket Help as directed in Game Day Assistance.
Need help with your tickets before game day? Check out our Ticket FAQ.
Game Day Assistance:
If you have any issues with tickets on game day, stop by one of our Ticket Help Tents for assistance. A Ticket Help station is available at each ticket scanning location outside the ballpark, as well as in the plaza before the gates open.
For the best gameday experience – download the Fans First Tickets Management App!
This app is your one stop shop! Whether you already have tickets or you’re looking for seats, everything lives here!
- View and access your tickets
- Transfer tickets to friends and family
- List tickets on the official Marketplace
- Browse available tickets for upcoming games
- Scan in quickly on gameday
Parking
Below are links to purchase parking for each day
Click here for Friday (9/25) parking
Click here for Saturday (9/26) parking
Click here for a list of driving directions from various routes!
ADA parking:
The Cleveland Guardians utilize The Gateway East Garage (650 Huron), managed by City of Cleveland which is the nearest garage for patrons and is located adjacent to Progressive Field and Rocket Mortgage Field Hous.
The Gateway East Garage offers accessible spaces to be utilized by vehicles that have an accessible placard displayed as well as a parking pass (purchased in advance or day of when available).
There are many surface lots and parking garages within a short distance to the ballpark that also offer accessible spaces for guests in need.
Entry Policy
Fans are permitted to bring manufactured diaper bags, medical bags, clutches, and small bags not exceeding 16″ x 16″ x 8″
Bottled water policy: Fans entering Progressive Field are allowed to bring a single, clear, factory sealed bottle of water that is 20oz or less through the gates. Empty plastic water bottles are also allowed.
Plaza
Get ready to dive into the action before the game even starts! Our Pre-Game Plaza offers an unforgettable experience filled with energy, excitement, and entertainment for fans of all ages. From live performances to interactive fun, it’s the perfect way to kick off your Banana Ball adventure.
At the heart of this pre-game excitement is Pre Party LIVE – the ultimate kickoff experience! Hosted by our energetic broadcasters and lively cast members, this show sets the tone for an unforgettable day of Banana Ball. Starting an hour before gates open, Pre Party LIVE features special appearances from players, cast, mascots, and other surprise guests. It’s a must-see event packed with music, dancing, laughter, and excitement to get you hyped up before gates even open!
You will also have the chance to swing by the merchandise tents during the pre-game plaza! You’ll find exclusive gear for the two teams playing in your city, because nothing says “game day ready” like rocking the freshest Banana Ball swag!
The Plaza is a ticketed space, fans must have tickets to access the Plaza.
More Information
BallPark Info
Fan Services Location: Fan Services booths are located in Sections 153, 178, and 550. For additional questions, please call our Fan Services team at 216-420-HITS. A Ticket Help station will be available in the plaza area before gates open.
First Aid: Cleveland Clinic staffed First Aid room is located at Section 125 inside the gate. There is a second first aid location in Section 550 of the Upper Deck.
Cashless Facility: Progressive Field is a cashless venue. All purchases inside the ballpark must be made with a credit or debit card, Apple Pay, Google Pay or Guards Mobile Wallet. Additionally, and at no charge, fans will be able to convert cash to a prepaid card via reverse ATM machines that can be used for purchases inside and outside the ballpark. These will be located near Lower and Upper Level Fan Services (behind sections 153 and 572), the left field gate and right field neighborhood area.
Smoking Policy: This stadium and the plaza area is a non-smoking facility. We appreciate your cooperation in making the ballpark a safe, fun, family-friendly environment.
Lost and found:Fans needing to claim or report lost items during a game should go to the Fan Services Booth at Section 153 of the Main Concourse or Section 550 of the Upper Concourse. Items found by game day staff should be taken to one of these locations, along with information about where the item was found and the date and time it was found. Fans with an inquiry regarding lost items at previous games can call Fan Services at 216-420-HITS. Items are stored for 30 days and then donated to an appropriate charity.
The full A-Z Guide for the Albuquerque Isotopes can be found here!
Merchandise Locations
Banana Ball Merchandise Tents are located both outside and inside the ballpark. Merchandise will be available exclusively for the two teams playing in your city.
Our Banana Ball Merchandise Tents are CASHLESS.
Check out the Plaza Map for merchandise tent locations!
Food and Beverage
Food: Delaware North Companies, the exclusive concessionaire at the ballpark, provides a diverse menu throughout the ballpark. Concession maps can be found in the Ballpark app.
Beverages: There will be a delightful selection of alcoholic beverages available for purchase on site, if that is your thing. The Corner Bar is a two-story destination with nearly 40 local and craft beers on tap. Enjoy bars crafted from reclaimed bridge materials and climate-controlled spaces with retractable glass walls. It’s the ideal spot to gather with friends!
Ada Accessibility
More information needed.
K Club Member Exclusive Perks
More information coming closer to the event!
Not a part of the K Club this season? Click here to add your name to the 2026 Interest List to join next season!
Banana Ball Backstage
What It Is: The VIP Meet and Greet Experience is a special ticket type that includes a Meet and Greet with Banana Ball players, cast, and characters. The Meet and Greet takes place on the field (weather permitting*) before the game. It also includes some fun swag items like a VIP Lanyard and Team Posters to get signed.
Start Times:
Friday, September 25th: 3:30pm
Saturday, September 26th: 3:30pm
Check In: On game day, you will need to check in for the Banana Ball Backstage Experience. We recommend you are checked-in at least 15 minutes before your start time. Further information about where to check in will be shared here and emailed to you closer to game day
*If weather does not permit for the on field experience, we will relocate to a safe and dry area!
Dunkin' Appearance
Your favorite Banana Ball cast members will be serving up coffee, donuts, and dance moves at a local Dunkin’. If you’re in the area and want to have a little extra Banana Ball fun, come on through to Dunkin’.
Come say Hi at Dunkin’ on Saturday, September 26th from 9-11am!
Location: 5095 Northfield Rd, Bedford Heights, OH
Weather
We never want to talk about the “4 letter word that starts with an R”, but sometimes it’s wise to.
“It’s raining where I am coming from – Is the game still on?” – the answer is YES! Keep in mind, the ballpark is in a big and beautiful area. While it may be raining where you are coming from, there is probably sunshine and butterflies in Bananaland.
Even if it’s wet – We always closely monitor the weather, and do everything humanly (and Bananaly) possible in order to play games as they are scheduled.
9 times out of 10, we’re playing ball once the weather clears. 10 times out of 10, we STILL put on a heck of a show!
Best thing you can do is plan to be at the ballpark ready to rock, as we anticipate everything to start on time! Should things change, we will communicate via email as well as post on our social media accounts!